What is The Lofts@1633?
It’s a luxury apartment housing complex specifically designed with Minnesota State University students in mind. The Lofts@1633 provides the perfect combination of comfort, style and convenience with thoughtful design and an amenity-rich environment. We are conveniently located next door to the MSU campus.
How do I view an apartment?
If you are interested in obtaining more information about our units – including our multiple floor plans and full-range of amenities, please call us at 507.322.1114. One of our leasing agents will answer your questions, as well as schedule at time for you to view one of our units. You can also email us.
What is included in rent?
Each resident pays a flat rate that includes:
Internet
Washer and dryer in each unit
What is the move-in process and what do I need to do?
Please call us at 507.322.1114 and speak to a Site Manager to determine the move-in requirements.
When is rent due and how can I pay?
Rent is paid online through your Resident Portal. You may set up re-occurring payments or make a one time payment with an e-check, credit, or debit card. Additionally, residents may set up automatic withdrawals from a checking or savings account through the Resident portal. Please speak to your site manager if you have any questions.
Rent is due on the 1st of each month and is considered late if not received by close of business on the 3rd. If the rent is not paid by the 3rd a late fee will be added to your account.
Are pets allowed?
Upon management approval, pets may be allowed at the Lofts. Please speak to a Site Manager if you are interested in having a pet.
What do I do if I have a maintenance problem?
If there is an emergency maintenance issue such as a fire, water leak, or other safety related matter, please call our office right away at 507.322.1114. If the issue is not an emergency, you may submit a maintenance request through the Resident Login portal. Please allow our technicians 3-5 days to troubleshoot and fix your problem.
What do I do if I have an after-hours emergency?
If you have a safety related emergency requiring immediate assistance, call 911. For all other after-hours emergencies, please contact us at 507.322.1114 option 9. When prompted, please leave your name, telephone number, unit number, and a detailed description of the emergency and our on-call team member will return your call in a timely manner.
How can I receive information updates throughout the year?
Our staff maintains constant communication with each resident by use of email, social media and
in the Resident Portal. Additionally, text messaging and phone calls may be utilized to relay urgent messages. Please monitor your email on file and our company’s social media outlets forthe most up-to-date information.
What utilities am I responsible for and how do I pay them?
Tenants are responsible for paying the utilities as indicated on the lease agreement. As part of our commitment to first class service, The Lofts has partnered with SimpleBills to provide individual invoicing for just your portion of the total utility bills each month. Account set up and payment is handled directly with SimpleBills. Detailed information about how to set up your account with SimpleBills will be provided prior to your scheduled lease start date.
What if I have a question throughout the year? Which resources are available to help answer them?
Upon move-in, each resident was provided a copy of the Resident Handbook, outlining the rules and expectations for living in one of our units. The Resident Handbook can be found on the Resident page of this website. Additional questions may be addressed by contacting our office at 507.322.1114 or sending us an email.
What is the move-out process and what do I need to do?
Please monitor your email on file as our staff will provide periodic updates during the days and months leading up to move-out day.
